Frequently asked questions

It is a fully equipped dental hygiene treatment room built inside a van. We drive to your location and you receive your cleaning on board, just like you would in a dental office.

No. In Ontario, Registered Dental Hygienists can provide cleanings and preventive care without a referral. We review your health history before every visit, and if anything in your history means a dentist or physician should be consulted first, we will let you know.

Absolutely. Many of our patients keep their regular dentist for checkups and treatment, and use Lotus for convenient cleanings in between. With your permission, we are happy to share your records with your dentist.

No. We focus on cleanings and preventive care. Dental hygienists do not diagnose or treat cavities, so if we notice anything that needs attention, we will refer you to a dentist.

Most cleanings take about 45 to 60 minutes. Your first visit may be a little longer while we get to know your health history.

We need a flat space about the size of two regular parking spaces, on a driveway, parking lot or legal street spot. The van has its own power and water.

Yes. We can book family members back to back so everyone is done in a single stop.

Yes. We set up recurring clinic days for residences, long term care homes, offices, schools and community groups. Contact us and we will build a schedule that works for your group.

We serve Mississauga, Toronto and the Greater Toronto Area. If you are just outside our usual area, reach out anyway. We may be able to add you to a nearby route.

We ask for at least 24 hours notice if you need to cancel or reschedule, since the van travels to see you.

Most dental benefit plans cover cleanings by a Registered Dental Hygienist. We provide a detailed receipt with standard procedure codes so you can submit a claim, and we can direct bill many plans.

Please ask us when you book. We will confirm current coverage and any costs before your appointment.

We accept debit, credit card and e-transfer.

We follow Ontario infection prevention and control standards for dental hygiene practice. Surfaces are disinfected between every patient, single use items are used wherever possible, and instruments are sterilized in an autoclave on board.

Yes. We review your medical history and medications before every visit and adjust care as needed. Caregivers are welcome to attend the appointment.

We see children once they have teeth and are comfortable sitting in the chair, often starting around age 3. Fluoride and sealants are great ways to protect young smiles.